Our client is a leading US-based law firm, with a strong global presence, a diverse international client base and a reputation for innovation and excellent client service.
In recent years, the firm launched a couple of Legal Project Management (LPM) initiatives, which had failed to deliver the desired results. The renewed focus on LPM was – in part – driven by increasing client expectations around how law firm matters are managed including:
- the increasing adoption of ‘all you can eat’ retainer models
- the increasing maturity of many of these clients when it comes to acquiring legal services
- the opportunity for the firm to further differentiate and enhance the delivery of their services.
Our client was keen to relaunch their LPM with a more clearly defined strategy and improved implementation process.
Positive Pricing was asked to provide consulting support to help them define and develop their overall Legal Project Management strategy.